Privacy Policy
Welcome to Artysan — Artysan Studio Ltd (“Artysan”, “we”, “us”, or “our”) operates the website https://www.artysan.studio (referred to as the “Service”).
This Privacy Policy governs your visit to https://www.artysan.studio and outlines how we collect, protect, and disclose information that results from your use of our Service. We utilise your data to enhance and improve our Service. By using our Service, you consent to the collection and use of information as described in this policy. Unless otherwise specified in this Privacy Policy, the terms used herein have the same meanings as those defined in our Terms and Conditions.
Our Terms and Conditions (“Terms”) govern all aspects of your use of our Service and, together with this Privacy Policy, form your agreement with Artysan (“Agreement”).
Definitions
Service: refers to the https://www.artysan.studio website operated by Artysan Studio Ltd.
Personal data: means any information about a living individual that can identify them directly or indirectly (including information we currently possess or are likely to obtain).
Usage data: refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Cookies: small files placed on your device (computer or mobile device).
Data controller: refers to a natural or legal person who (alone or jointly with others) determines the purposes and means of processing personal data. For the purposes of this Privacy Policy, Artysan is the Data controller of your data.
Data processors (or 'Service Providers'): natural or legal persons who process data on behalf of the Data Controller. We may use the services of various Service Providers to process your data more efficiently.
Data subject: refers to any living individual whose Personal Data is being processed.
User: is the individual using our Service, corresponding to the Data Subject who is the subject of Personal Data.
Data collection
We collect different types of data for a range of purposes to deliver and enhance our Service for you.
Personal Data: while using our Service, we may request that you provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to: Email address, Cookies and Usage Data.
We may use your Personal Data to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link provided in the emails.
Usage Data: we also collect information that your browser sends whenever you visit our Service or when you access the Service via a mobile device (“Usage Data”). This Usage Data may include details such as your computer’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data. When you access the Service using a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device’s unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers, and other diagnostic data.
Tracking & Cookies Data: we use cookies and similar tracking technologies to monitor activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies used include beacons, tags, and scripts to collect and track information and to improve and analyse our Service. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. Examples of Cookies we use:
Session Cookies: used to operate our Service.
Preference Cookies: used to remember your preferences and various settings.
Security Cookies: used for security purposes.
Advertising Cookies: used to serve you with advertisements that may be relevant to you and your interests.
Utilisation of data
At Artysan, we use the collected data to serve you better in several ways:
To deliver and maintain our Service, ensuring it meets your needs;
To inform you about updates and changes to our Service;
To enable you to participate in interactive elements of our Service at your discretion;
To offer customer support and address any inquiries or issues;
To collect insights and valuable information to enhance and refine our Service;
To monitor and analyse the usage patterns of our Service;
To identify, prevent, and resolve technical problems;
To fulfil any purpose for which you provide your information;
To execute our contractual obligations and enforce our rights, including billing and collection processes;
To send you notifications about your account and/or subscription, such as expiration and renewal notices, and email instructions;
To keep you informed about news, special offers, and general information about other products, services, and events we offer that are similar to those you have already purchased or inquired about, unless you opt out of such communications;
To describe any additional uses when you provide your information;
For any other purpose with your explicit consent.
Data Retention
We retain your Personal Data only for as long as necessary to achieve the purposes outlined in this Privacy Policy. We will keep and use your Personal Data as required to comply with legal obligations, such as retaining data to adhere to applicable laws, resolve disputes, and enforce our legal agreements and policies. Usage Data is also retained for internal analysis purposes. Typically, Usage Data is kept for a shorter duration unless it is utilised to enhance the security or functionality of our Service, or if we are legally required to retain this data for longer periods.
Data transfer
Your information, including Personal Data, may be transferred to and maintained on servers or databases located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction. If you are outside the United Kingdom and decide to provide information to us, please be aware that we transfer and process your data, including Personal Data, in the United Kingdom. By consenting to this Privacy Policy and submitting your information, you agree to this transfer. Artysan commits to taking all reasonable measures to ensure that your data is handled securely and in accordance with this Privacy Policy. We will not transfer your Personal Data to an organisation or a country unless adequate controls are in place to safeguard your data and personal information.
Data disclosure
We may disclose the personal information we collect, or you provide, under the following conditions:
Legal Requirements: In certain situations, we may be obligated to disclose your Personal Data to comply with legal obligations or in response to valid requests from public authorities.
Business Transactions: If Artysan or its subsidiaries are involved in a merger, acquisition, or sale of assets, your Personal Data may be transferred as part of that transaction.
Additionally, we may also share your information:
With our subsidiaries and affiliates;
With contractors, service providers, and other third parties we rely on to support our business operations;
To achieve the purpose for which you provided the information;
To display your company’s logo on our website;
For any other purpose that we disclose when you provide the information;
With your explicit consent in other situations.
Data security
The security of your data is of utmost importance to us. However, please be aware that no method of transmitting data over the Internet or electronic storage is completely secure. While we strive to use commercially acceptable measures to protect your Personal Data, we cannot guarantee its absolute security.
Your data protection rights under GDPR
If you are a resident of the European Union (EU) or the European Economic Area (EEA), you have specific data protection rights under the General Data Protection Regulation (GDPR). You can learn more about your rights here: GDPR Information.
Artysan is committed to taking reasonable steps to enable you to correct, amend, delete, or limit the use of your Personal Data. If you wish to know what Personal Data we hold about you and want it removed from our systems, please contact us at hello@artysan.studio.
In certain situations, you have the following data protection rights:
The right to access, update, or delete the information we have on you;
The right to rectification. You can have your information corrected if it is inaccurate or incomplete;
The right to object to our processing of your Personal Data;
The right to restrict the processing of your personal information;
The right to data portability. You can request a copy of your Personal Data in a structured, machine-readable format;
The right to withdraw consent at any time where we rely on your consent to process your personal information.
Please note that we may require you to verify your identity before responding to such requests. Additionally, some essential data may be necessary for us to provide our Service, and we may not be able to offer our Service without this data. You also have the right to lodge a complaint with a Data Protection Authority about our collection and use of your Personal Data. For more details, please contact your local data protection authority in the EEA.
Your data protection rights under the California Privacy Protection Act (CalOPPA)
CalOPPA is the first state law in the United States to require commercial websites and online services to post a privacy policy. Its reach extends beyond California, requiring any person or company in the U.S. (and potentially worldwide) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on their website, detailing the information being collected and with whom it is being shared, and to comply with this policy. For more information, visit CalOPPA Information. In compliance with CalOPPA, we agree to the following:
Users can visit our site anonymously;
Our Privacy Policy link includes the word “Privacy” and can easily be found on the specified page of our website’s homepage;
Users will be notified of any privacy policy changes on our Privacy Policy Page;
Users can change their personal information by emailing us at hello@artysan.studio.
Our Policy on “Do-not-track” signals: We honour Do-not-track signals and do not track, plant cookies, or use advertising when a Do-not-track browser mechanism is in place. Do-not-track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do-not-track by visiting the Preferences or Settings page of your web browser.
Your data protection rights under the California Consumer Privacy Act (CCPA)
If you are a California resident, you have the right to learn about the data we collect about you, request the deletion of your data, and opt-out of the sale (or sharing) of your data. To exercise your data protection rights, you can make the following requests:
Access to your personal information. If you make this request, we will provide you with:
The categories of personal information we have collected about you;
The categories of sources from which we collect your personal information;
The business or commercial purpose for collecting or selling your personal information;
The categories of third parties with whom we share personal information;
The specific pieces of personal information we have collected about you;
A list of categories of personal information that we have sold, along with the category of any other company we sold it to. If we have not sold your personal information, we will inform you of that fact;
A list of categories of personal information that we have disclosed for a business purpose, along with the category of any other company we shared it with;
Please note, you are entitled to ask us to provide this information up to two times in a rolling twelve-month period. When you make this request, the information provided may be limited to the personal information we collected about you in the previous 12 months.
Deletion of your personal information. If you make this request, we will delete the personal information we hold about you as of the date of your request from our records and direct any service providers to do the same. In some cases, deletion may be accomplished through de-identification of the information. If you choose to delete your personal information, you may not be able to use certain features that require your personal information to function.
Opt-out of the sale of your personal information. We do not sell or rent your personal information to any third parties for any purpose. You are the sole owner of your Personal Data and can request its disclosure or deletion at any time.
Please note, if you request us to delete or stop selling your data, it may impact your experience with us, and you may not be able to participate in certain programs or membership services that require the use of your personal information. However, we will never discriminate against you for exercising your rights.
Your rights regarding data protection, as described above, are safeguarded under the California Consumer Privacy Act (CCPA). For more details, you can visit the official California Legislative Information website. The CCPA has been in effect since January 1, 2020. To exercise your California data protection rights described above, please send your request(s) by email: hello@artysan.studio.
Service providers
We may engage third-party companies and individuals to facilitate our Service (“Service Providers”), provide the Service on our behalf, perform Service-related tasks, or assist us in analysing how our Service is used.
Analytics
We may utilise third-party Service Providers to monitor and analyse the usage of our Service.
Google Analytics: a web analytics service provided by Google that tracks and reports website traffic. Google uses the collected data to track and monitor the use of our Service. This data is shared with other Google services, and Google may use the collected data to contextualise and personalise the ads of its own advertising network.
For more information on Google’s privacy practices, please visit the Google Privacy Terms web page.
We also encourage you to review Google’s policy for safeguarding your data: Google Analytics Data Safeguarding.
Behavioural remarketing
Artysan uses remarketing services to advertise on third-party websites to you after you have visited our Service. We and our third-party vendors use cookies to inform, optimise, and serve ads based on your past visits to our Service.
Google Ads (AdWords): this service is provided by Google Inc. You can opt-out of Google Analytics for Display Advertising and customise the Google Display Network ads by visiting the Google Ads Settings page. Google also recommends installing the Google Analytics Opt-out Browser Add-on for your web browser. This add-on allows visitors to prevent their data from being collected and used by Google Analytics. For more information on Google’s privacy practices, please visit the Google Privacy Terms web page.
Facebook: this service is provided by Facebook Inc. You can learn more about interest-based advertising from Facebook by visiting this page. To opt-out of Facebook’s interest-based ads, follow these instructions from Facebook.
Facebook adheres to the Self-Regulatory Principles for Online Behavioural Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA, the Digital Advertising Alliance of Canada in Canada or the European Interactive Digital Advertising Alliance in Europe, or opt-out using your mobile device settings. For more information on the privacy practices of Facebook, please visit Facebook's Data Policy web page.
Payments
Artysan offers paid products and services within our Service. To process payments, we use third-party services. We do not store or collect your payment card details. This information is directly provided to our third-party payment processors, whose use of your personal information is governed by their own Privacy Policies. These payment processors comply with PCI-DSS standards, as managed by the PCI Security Standards Council—a collaborative effort by brands like Visa, Mastercard, American Express, and Discover. PCI-DSS standards help ensure the secure handling of payment information.
Our payment processor is Stripe. You can view their Privacy Policy at Stripe Privacy Policy.
External sites
Our Service may include links to external websites that are not operated by Artysan. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. Artysan has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
Children’s privacy
Artysan’s Services are not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you become aware that a child has provided us with Personal Data, please contact us immediately. If we discover that we have collected Personal Data from children without verification of parental consent, we will promptly remove that information from our servers.
Changes and updates
Artysan may update this Privacy Policy periodically. We will notify you of any changes by posting the updated Privacy Policy on this page. We will also notify you via email and/or a prominent notice on our Service before the changes take effect and update the “effective date” at the bottom of this Privacy Policy. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when posted on this page.
Contacts
If you have any questions about this Privacy Policy, please contact us by email: hello@artysan.studio.
Last updated: 16 July 2024